Cookies Policy

1. Introduction

Welcome to Bloxarynvorm. This Cookies Policy explains how we use cookies and similar tracking technologies on our website, which specialises in container mini-garden setup products and services across New Zealand. We are committed to being transparent about the technologies we use and how they affect your browsing experience when you explore our range of container gardening supplies, planters, soil mixes, seeds, and accessories.

By accessing and using our website, you acknowledge that you have read and understood this Cookies Policy. When you first visit our site, you will be presented with a cookie consent banner that allows you to accept the use of cookies. Your continued use of our website after accepting cookies constitutes your agreement to the placement of cookies on your device as described in this policy.

This policy should be read alongside our Privacy Policy, which provides further details on how we collect, store, and process personal data. If you have any questions about our use of cookies or this policy, please do not hesitate to contact us using the details provided at the end of this document.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used across the internet to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site. Cookies are stored in your web browser and can be read by the website that created them when you return to that site in the future.

Cookies serve a variety of functions. They can remember your preferences, such as your preferred language or region, so you do not have to re-enter this information every time you visit. They can also help us understand how visitors interact with our website, which pages are the most popular, and where visitors may encounter difficulties. This information is invaluable in helping us improve our container gardening website and the overall shopping experience we provide.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage. Web beacons are tiny graphic files that are embedded in web pages or emails, and they allow us to determine whether a page has been viewed or an email has been opened. Pixel tags work in a similar fashion and help us measure the effectiveness of our marketing campaigns for container gardening products. Local storage operates much like cookies but allows for the storage of larger amounts of data on your device.

It is important to understand that cookies themselves do not contain personal information such as your name or email address unless you have provided that information to us through forms on our site. Cookies typically contain information such as a unique identifier, the site name, and data about your browsing preferences and behaviour on our website.

3. Types of Cookies We Use

We use several different categories of cookies on our website. Each type of cookie serves a distinct purpose and helps ensure that our container gardening website functions properly and provides a consistent experience to our visitors. The main categories of cookies we use are outlined below:

• Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and the ability to add items to your shopping cart. Without these cookies, the website cannot function properly, and you would be unable to browse or purchase our container gardening products.
• Functional Cookies: These cookies allow our website to remember choices you have made in the past, such as your preferred layout for browsing container garden kits, your location settings for delivery estimates within New Zealand, and other customisation options. They enhance your experience by providing personalised features.
• Analytics Cookies: These cookies collect information about how visitors use our website, including which pages are visited most often, how long visitors spend on each page, and whether visitors encounter any error messages. This data helps us understand visitor behaviour and improve the performance and content of our container gardening website.
• Performance Cookies: These cookies collect information about how our website performs, such as page load times and server response times. They help us identify and resolve technical issues quickly, ensuring that our website runs smoothly when you are browsing our selection of planters, soils, seeds, and gardening accessories.

Each of these cookie types plays a specific role in the functioning and improvement of our website, and together they ensure that you have a seamless and enjoyable experience when shopping for container mini-garden products with Bloxarynvorm.

4. Essential Cookies

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of our website. These cookies are required for the basic functions of the site to work, and they cannot be switched off in our systems. They are typically set in response to actions you take on our website, such as setting your privacy preferences, logging into your account, filling in forms, or adding container gardening items to your cart.

Without essential cookies, certain features and services that you have requested, such as navigating between pages and completing a purchase of container planters or herb garden kits, would not be possible. These cookies do not store any personally identifiable information in a format that can be used to identify you directly, and they are deleted from your device once you close your browser or after a short period of time.

Examples of essential cookies used on our website include:

• Session cookies that maintain your login status while you browse our container gardening catalogue.
• Shopping cart cookies that remember the items you have added to your cart as you navigate through different product categories, such as pots, soil amendments, and seed collections.
• Security cookies that help protect your account and prevent fraudulent transactions when purchasing container garden supplies.
• Cookie consent cookies that remember your cookie preferences so that you are not repeatedly asked to accept cookies each time you visit our site.
• Load-balancing cookies that distribute website traffic evenly across our servers to ensure fast page loading times.

Because essential cookies are necessary for the website to function, they are always active and do not require your explicit consent. However, you can configure your browser to block or alert you about these cookies, though doing so may result in some parts of our website not functioning correctly.

5. Functional Cookies

Functional cookies enable our website to provide enhanced functionality and personalisation based on your interactions with our container gardening platform. These cookies may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of the personalised services on our website may not function properly.

Functional cookies remember your preferences and settings to provide a more tailored browsing experience. For example, they may remember your preferred currency for viewing the prices of our container garden products, your chosen delivery region within New Zealand, or your display preferences when browsing our plant galleries and product listings.

Specific uses of functional cookies on our container gardening website include:

• Remembering your preferred language settings if you switch between English and other available languages on our site.
• Storing your recently viewed products so you can easily return to container planters, herb kits, or accessories that caught your attention.
• Saving your preferred sorting and filtering options when browsing categories such as indoor herb gardens, balcony planters, or compact vegetable growing kits.
• Remembering whether you have previously dismissed certain informational banners or pop-ups on our site, such as seasonal container gardening tips or promotional offers.
• Enabling live chat functionality so that our customer support team can assist you with questions about container garden setup, product recommendations, and order enquiries.

Functional cookies typically remain on your device for a longer period than session cookies, often lasting for several months. This allows your preferences to be remembered across multiple visits so you can enjoy a consistently personalised experience on our website.

6. Analytics Cookies

Analytics cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around the site when they are using it. This helps us improve the way our container gardening website works, for example by ensuring that visitors can easily find what they are looking for, whether that is a specific type of planter, a soil mix suitable for balcony herbs, or information about setting up a mini container garden.

The data collected by analytics cookies is aggregated and anonymised, meaning that it cannot be used to identify you personally. We use this information to compile reports and generate insights about visitor activity, page views, bounce rates, and conversion rates. These insights are crucial in helping us understand which container gardening products and content are most popular, and which areas of the website may need improvement.

We may use analytics services provided by third parties, such as Google Analytics, to help us collect and analyse this data. These services use their own cookies to track visitor interactions on our website. The information gathered by these third-party analytics cookies is transmitted to and stored by the respective service providers on their servers, subject to their own privacy policies and data handling practices.

Types of information collected by analytics cookies include:

• The number of visitors to our website and the number of new versus returning visitors interested in container gardening supplies.
• The pages most frequently visited, such as product pages for compact planters, herb garden starter kits, and container gardening guides.
• The average time spent on each page and the average number of pages viewed per session.
• The sources from which visitors arrive at our website, such as search engines, direct visits, or referral links from gardening blogs and forums.
• The geographic locations of our visitors, helping us understand the distribution of our New Zealand-based customer base and tailor our offerings accordingly.
• The devices and browsers used by visitors, allowing us to optimise our website for the most commonly used platforms.

You can opt out of analytics cookies by adjusting your cookie settings or by using browser extensions designed to block tracking scripts. Please note that opting out of analytics cookies does not affect the functionality of our website but does prevent us from collecting valuable data that helps us improve our services.

7. How We Use Cookie Data

The data we collect through cookies is used for a variety of purposes, all aimed at improving your experience on our container gardening website and helping us deliver a better service to our customers across New Zealand. We treat all cookie data with care and in accordance with applicable data protection legislation, including the New Zealand Privacy Act 2020.

We use cookie data for the following purposes:

• Website Operation: Ensuring that our website functions correctly when you browse and purchase container gardening products, including maintaining your session, processing your shopping cart, and enabling secure checkout.
• Personalisation: Tailoring the content and product recommendations you see based on your browsing history and preferences. For example, if you have previously shown interest in balcony herb gardens, we may highlight related products and guides during your next visit.
• Performance Improvement: Monitoring the speed and reliability of our website to identify and resolve technical issues. Cookie data helps us understand where slowdowns occur, allowing us to optimise page load times and server performance.
• User Behaviour Analysis: Understanding how visitors navigate our website, which pages and products generate the most interest, and where visitors may drop off during the browsing or purchasing process. This analysis helps us refine the layout, content, and user flow of our container gardening platform.
• Marketing Effectiveness: Evaluating the success of our promotional campaigns for container gardening products, measuring click-through rates, and understanding which advertising channels drive the most valuable traffic to our website.
• Communication: Remembering your preferences for receiving notifications, newsletters, and promotional materials related to container gardening tips, new product arrivals, and seasonal sales events.

We do not sell cookie data to third parties, and we only share cookie data with trusted service providers who assist us in operating our website and conducting our business. These providers are contractually obligated to handle your data securely and only for the purposes specified by us.

8. Third-Party Cookies

In addition to the cookies we set directly, our website may also contain cookies set by third parties. These third-party cookies are placed on your device by external services that we have integrated into our container gardening website to provide additional functionality, analytics, and enhanced user experiences.

Third-party cookies on our website may be set by the following types of services:

• Analytics Providers: Services such as Google Analytics that help us measure and analyse visitor traffic to our container gardening website. These providers use cookies to collect data about your interactions with our site, including the pages you visit, the time you spend on each page, and the links you click.
• Payment Processors: When you make a purchase of container gardening products on our website, our payment processing partners may set cookies to facilitate secure transactions and prevent fraud. These cookies are essential for the safe processing of your payment information.
• Content Delivery Networks: We use content delivery networks to ensure that our website loads quickly and reliably for visitors across New Zealand. These networks may set cookies to optimise content delivery and distribute traffic efficiently across their servers.
• Font and Icon Libraries: Third-party services that provide web fonts and icon sets used in the design of our website may set cookies when loading these resources. These cookies generally contain non-personal technical data related to the delivery of the fonts and icons.
• Customer Support Tools: If we use third-party live chat or helpdesk solutions to assist customers with container gardening enquiries, these services may set cookies to manage chat sessions and track support interactions.

We do not control the cookies set by third parties, and their use is governed by the respective privacy and cookie policies of those third-party providers. We encourage you to review the cookie policies of any third-party services you interact with through our website. We regularly review the third-party services we use to ensure they align with our commitment to protecting your privacy and handling your data responsibly.

If you wish to restrict or block third-party cookies, you can do so through your browser settings or by using browser extensions specifically designed for this purpose. Please be aware that blocking certain third-party cookies may affect the functionality of some features on our website.

9. Cookie Duration

Cookies placed on your device have varying lifespans depending on their type and purpose. Understanding the duration of cookies helps you make informed decisions about your privacy and cookie management preferences when visiting our container gardening website.

Cookies can be broadly classified into two categories based on their duration:

• Session Cookies: These are temporary cookies that are created when you open your browser and visit our website, and they are automatically deleted when you close your browser. Session cookies are used to maintain your browsing session, keep you logged in, and remember the items in your shopping cart as you browse our container gardening products. They do not collect any information from your device and are essential for the proper functioning of the website during your visit.
• Persistent Cookies: These cookies remain on your device for a set period of time after you close your browser, or until you manually delete them. Persistent cookies are used to remember your preferences, login details, and other settings so that they are applied automatically when you return to our website. The duration of persistent cookies varies depending on their specific purpose.

Below is a general overview of the retention periods for different types of cookies used on our website:

• Cookie consent preferences: up to 12 months from the date of your last visit.
• Functional preference cookies: up to 6 months, allowing your settings and preferences to be remembered across visits.
• Analytics cookies: typically between 30 days and 24 months, depending on the analytics service used.
• Performance cookies: generally between 1 day and 12 months, depending on the data being measured.
• Shopping cart and session-related cookies: expire when you close your browser or within 24 hours of inactivity.

We regularly review the cookies we use and their retention periods to ensure they remain appropriate and proportionate to the purposes they serve. We aim to minimise the duration for which cookies are stored on your device while still providing a seamless and personalised experience on our container gardening website.

10. Managing Your Cookie Preferences

You have the right to control and manage the cookies placed on your device. There are several ways you can manage your cookie preferences when visiting our container gardening website. We want to ensure that you feel comfortable and informed about the cookies we use and that you have the tools to manage them according to your preferences.

You can manage cookies through the following methods:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find cookie management options in the privacy or security section of your browser settings. From there, you can choose to block all cookies, accept all cookies, or selectively block certain types of cookies. You can also configure your browser to notify you each time a cookie is being set so you can decide whether to accept or reject it on a case-by-case basis.
• Browser Extensions: There are various browser extensions and add-ons available that provide enhanced control over cookies and tracking technologies. These tools can block third-party cookies, clear cookies automatically when you close your browser, or provide detailed information about the cookies set by each website you visit.
• Opt-Out Links: Some third-party analytics and advertising services offer opt-out mechanisms that allow you to prevent their cookies from being placed on your device. For example, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Device Settings: If you access our website from a mobile device, you can manage cookie settings through your device operating system settings. Both iOS and Android devices provide options for controlling cookies and tracking in their respective privacy settings.

Below are links to cookie management instructions for some of the most commonly used web browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
• Safari: Preferences > Privacy > Manage Website Data
• Opera: Settings > Privacy & Security > Cookies

Please note that if you choose to disable or delete cookies, some features of our container gardening website may not function as intended, and your browsing experience may be affected. We encourage you to review the sections below about the impact of disabling cookies before making changes to your cookie settings.

11. Impact of Disabling Cookies

While you have the right to manage and disable cookies as described above, it is important to understand the potential impact that disabling cookies may have on your experience when using our container gardening website. Different types of cookies serve different purposes, and disabling them can affect various aspects of the website functionality.

If you disable essential cookies, you may experience the following issues:

• You may be unable to add container gardening products to your shopping cart or proceed through the checkout process.
• Your login session may not be maintained, requiring you to log in again each time you navigate to a new page.
• Security features that protect your account and personal information during transactions may not function correctly.
• The cookie consent mechanism may not work properly, and you may be repeatedly shown the cookie consent banner.

If you disable functional cookies, you may experience the following impacts:

• Your preferences, such as your preferred language, delivery region, or product display settings, will not be saved between visits.
• Recently viewed products and saved searches related to container planters, herb gardens, and gardening accessories will not be available.
• Personalised product recommendations based on your browsing history will not be displayed.
• Live chat and customer support features may not function as expected.

If you disable analytics and performance cookies, you may experience the following consequences:

• We will be unable to collect data about how visitors use our website, which limits our ability to identify and fix usability issues.
• Our ability to measure the success of new features, products, and content related to container gardening will be reduced.
• Website performance optimisation may be hindered, potentially resulting in slower loading times or other technical issues.

We strongly recommend keeping essential cookies enabled to ensure reliable functionality on our container gardening website. For other cookie categories, we respect your choice and encourage you to select the settings that align with your comfort level regarding privacy and personalisation.

12. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use, changes in our business practices, changes in applicable laws and regulations, or advances in technology. When we make changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you of significant changes through a notice on our website or via email.

We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies on our container gardening website. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using our website and clear any cookies that have already been placed on your device.

We maintain an archive of previous versions of this Cookies Policy and make them available upon request. If you have questions about the changes we have made, or if you would like to obtain a copy of a previous version of this policy, please contact us using the details provided in the section below.

We are committed to keeping this Cookies Policy transparent, comprehensive, and up to date so that you always have a clear understanding of how cookies are used on our container mini-garden setup website operated by Bloxarynvorm.

13. Contact Information

If you have any questions, concerns, or requests regarding this Cookies Policy, our use of cookies, or your cookie preferences, please do not hesitate to reach out to us. Our team at Bloxarynvorm is here to assist you and provide any clarification you may need about the cookies used on our container gardening website.

You can contact us using the following details:

• Email: chat@bloxarynvorm.world
• Phone: +64 9 579 1600
• Address: 13-15 Walls Road, Penrose, Auckland 1061, New Zealand

Our team is available during standard business hours, Monday through Friday, to respond to your enquiries. We aim to respond to all cookie-related queries within a reasonable timeframe. If your query relates to the processing of personal data collected through cookies, we will handle it in accordance with the New Zealand Privacy Act 2020 and our Privacy Policy.

We value your trust and are dedicated to maintaining transparency about our data collection practices. Your feedback helps us improve our policies and ensure that our container gardening website operates in a manner that respects your privacy and preferences.